Another prestigious contract success for award-winning Vistech

Middlesbrough-based security firm Visetch’s outstanding approach to customer care and experience, working with clients across a variety of sectors nationally, has helped secure another prestigious contract. The new five-year, £1.5m deal will see Vistech deliver security services to an expanding 250-plus acre site in the Tees Valley port area, providing 24-hour security personnel and monitoring a state-of-the-art CCTV system.

Vistech’s managing director Chris Taylor says: “This is an excellent win for Vistech and we’re very proud to have this prestigious account. We will be providing a high-profile security presence at the port, with fully trained and experienced personnel providing a high level of customer service, efficiency, commitment and performance.”

Operations director Paul Heeran says: “We are extremely proud and honoured to secure this site. It was an extensive tender process that started back in March 2021, and we were successful because of our customer-focused approach. We conducted a full audit of the security services before proposing our plans to implement effective security solutions and improving security solutions and improving security processes cost-effectively for our client.”

“One of our key strengths is our industry-leading accreditations, including NSI Gold, which give our customers the assurance that we continue to offer and provide the very best security services.”

Vistech undergoes an extensive review of its procedures and processes every six months to ensure adherence to ISO accreditation’s. The company’s National Security Inspectorate (NSI) Gold status recognises its compliance with several British Standards, including the provision of static site guarding, key holding ad response and mobile security services. Vistech also adheres to the British standard around screening and vetting of individuals and the NSI standard for control room services, in addition to the ISO 9001 Quality Management System Certificate.

Vistech is also supporting its new client nationally, installing and monitoring wireless CCTV systems as it develops other sites across the UK – one of which will soon be one of Europe’s newest and largest multi-user port facilities.

The Partnership between Vistech Services and sister company Vistech Training, which specialises in industry-leading security training initiatives, is another key factor in the firm’s success in securing this latest contract. Visetch Training focuses on delivering high-calibre training and mentoring with a real route to progression within employment and it supports the firm by enabling it to fulfill security assignments with highly trained security personnel.

In 2020 Vistech Training launched an industry-recognised training programme, the Department for Transport Approved Port Facility Security Officer course. This course provides learner with the comprehensive knowledge to enable them to take on the duties and responsibilities as defined in the International Ship and Port Facility Security Code. Chris says: “Launching the Port Facility Security Officer course is in response to the growth across the Tees Valley port. It’s part of our commitment to supporting the local community. As investment in the region continues, we anticipate seeing further growth in our local ports. Vistech are leading the way by providing industry-recognised training, equipping the residents of the Tees Valley with the knowledge and skills to secure employment in port security.”

As Teesside’s fastest-growing security company and one of the fastest-growing companies in the North-East, Visetch’s rapid growth and success have been recognised with several prestigious awards. These include being double winners at the inaugural VelociTees ceremony held to celebrate the Tees region’s fastest-growing businesses in terms of turnover and job creation. In addition, the firm has also featured in Ward Hadaway’s Fastest 50 awards for two consecutive years, achieving a top ten position. Earlier this year Vistech was a Tees Business of the Year finalist at the Tees Business Awards, more recognition of the firm’s success over recent years.

Visetch prides itself on its forward-thinking approach to business and is already looking ahead to supporting further growth across the Tees Valley region.